RETURN POLICY
Last updated: March 31, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at sales@cemsworld.com to obtain a Return Merchandise Authorization (RMA) number. Afer receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
CEMS Group LLCAttn: Returns
RMA#
1568 Tattersall Way
West Chester, PA 19380
United States
REFUNDS
After receiving your retum and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.EXCEPTIONS
The following items cannot be returned:*For defective or damaged products, please contact us at the details below to arrange a refund or exchange
Please NoteQUESTIONS
If you have any questions concerning our return Policy, please contact:
sales@cemsworld.com